There are several ways for new patients to integrate into our system. We want to give families the most convenient way possible to reach us (i.e. by phone, web, social media). To become a new patient, please register online with our 2 step email process. DO NOT USE A PHONE OR IPAD At the bottom of …
How do I become a NEW patient at Shine Pediatrics? Read More »
We have a monthly Meet and Greet on the first Wednesday of each month at 6:30pm @ 3600 Shire Blvd Suite 110 Richardson. TX 75082. We strongly encourage new families to attend this event to obtain a face-to-face interaction with our providers. The Meet and Greet IS NOT the venue for you to ask specific questions …
The answer is not simple. We have an integrative medical approach. There are very few healthcare professionals who practice in this way in the metroplex. We have made it a goal of Shine Pediatrics and Wellness Center to never deny care to our children in the community. We have made it a precedent to ensure every newborn (whether …
Why is there sometimes a long wait to have my child seen for his/her first appointment? Read More »
It is a form created by our practice to help parents gather their thoughts about their child’s condition and help answer questions the parent may not even see as relevant to their child’s condition and would never even consider unless asked. If you do not complete the questionnaire, your first visit will likely be an …
We would prefer to say no. A very bothersome scenario seen many times in our office and likely others as well, is a parent filling out paperwork while in the exam room. This is PRECIOUS TIME to develop a relationship with you and your child about his/her condition, which could be lost because of poor preparation. If …
Can I complete registration documents when I arrive for my first appointment? Read More »
YOUR CHILD MUST BE SEEN IMMEDIATELY in the office or if after hours, in the urgent care or emergency room setting, if they have any of the following concerns. Please call ahead and state exactly what is occurring before just showing up in our office, that way we may be prepared. If there are instances …
If your question to our medical staff can wait 48-72 hours to be answered, then you may leave a message. If it cannot wait 48 hours, MAKE AN APPOINTMENT AND WE WILL SEE YOU ASAP IF THE CONDITION WARRANTS IT. Paperwork requiring completion for school, sports or other administrative tasks need to be given up to …
How can I determine if I need to make an appointment that day or leave a message? Read More »
Each provider sees all types of pediatric patients. Randy Naidoo M.D. typically sees behavioral, chronic gastrointestinal, skin issues, endocrine problems, chronic breathing issues, allergies, neuro-sensory concerns and other chronic ailments that you feel your provider has not been able to provide a solution. Our nurse practitioners see many of our integrative behavioral and neurodevelopmental patients …
How many appointments do you have for a provider in any given day? Read More »
Many urgent cares allow this and now more conventional health clinics are offering it as well. This has been a decision at Shine that we do not want to allow. There is more confusion and parents are disappointed by the experience when appointments are booked online. Our individual approach requires us to really understand the …
Why can I not book my child’s appointment online? Read More »
We are a very unique practice that provides services that would allow us to be a cash only practice and still exist in the pediatric healthcare model. However, our practice understands and empathizes with the many families who are unable to afford healthcare expenses from their personal income and how it would significantly impact their …
