Is there a charge or fee for contacting our office during normal hours for complex health related matters?

If the provider feels your concerns or questions constitute the need for an appointment in the office regarding complexity, amount of information needed, sending in pictures, regarding consults to a specialist, etc., then there will be a fee as is the case for after-hours care.  This fee is put in place because the scope of the questions required the input of a professional healthcare provider while avoiding the need for an office visit or unnecessary copay.

If we make a decision that your child must be seen in the office, then that fee would be waived.

If your questions are answered completely by our medical technicians or LVN, then there will be no charge.

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