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Benefit of Facebook to SHINE and our Families

  1. Educational Tool to provide our families about current hot topics in pediatric healthcare.
  2. Give our families updates on current events that Shine will be hosting or taking part in the community.
  3. Give you the patient and parent an opportunity to give encouragement and positive feedback for our staff and providers.
  4. We ask that any negative feedback or criticism be sent via a private message that will be handled in the appropriate manner. NO NEGATIVE COMMENTS PLEASE unless sent through a private message through Facebook, emailing or phoning the office. We truly appreciate your respect for this public domain of communication for Shine Pediatrics & Wellness Center.
  5. PLEASE REMEMBER: Your comments on Facebook will impact numerous families. When content is written and the RETURN or ENTER or SEND button is pushed, that content will never be completely taken away again. Someone will have seen it!

DID YOU KNOW 🔆SHINE PEDIATRICS 🔆offers lactation consults and support from our very own CERTIFIED Lactation Consultants? CONTACT US through Klara from our website or by downloading the Klara app, or call us at 469-333-1543, to schedule your consult, completed with a personalized care plan tailored to you and your child’s needs. We can bill to your insurance or we have affordable self-pay pricing avaliable! #wearehereforyou #shineon #shinepediatrics #onechildatatimewithallourspiritsoulandsenses #lactationconsultant #certifiedlactationconsultant #breastfeedingmama #texaspediatrician #dfwpediatrician ... See MoreSee Less

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5 days ago

Shine Pediatrics & Wellness Center

HAPPY NATIONAL MEDICAL ASSISTANT DAY! We can not thank your MA’s enough for all they do! They go above and beyond for our staff and patients and we wanted to give them a big thanks for all their hard work and dedication! #shinefam #medicalassistantday #nationalmedicalassistantday #shinepediatrics #shineon #shinebright #teamshine #didyoubringyoursunglasses #shinesobright ... See MoreSee Less

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1 week ago

Shine Pediatrics & Wellness Center

Improving Communication with our Patients through Klara!

At SHINE we are growing and want our patients to have the best care. That also means having the best communication.

We have been testing out google voice texting for a few weeks now, and we have received amazing feedback in regards to the texting feature. We had 3 textable numbers, plus emails to attach documents to. We felt that there were too many methods of communication, so we decided to search for a more streamlined option for patient communication.

Introducing our new communication platform for SHINE called Klara. With Klara, we have the ability to send secure messages to patients and interact quickly. Patients are also able to initiate conversations and schedule appointments easily.

Klara is a secure, HIPAA compliant, platform that allows patients to communicate directly with SHINE. By using Klara, you get your message to the appropriate contact without having to call the office and wait on hold. Also, it will increase the speed at which we can address every message.

With Klara, all messages are in concise threads. No message will go missing, no message will fall through the cracks streamlining and prioritizing your care.

www.shinepediatrics.com/blog/

#shine #shinebright #shineyourlight #klara #PatientCare #ComeShineWithUs #dfwpediatrician #texaspediatrics #dallaspediatrics
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2 weeks ago

Shine Pediatrics & Wellness Center

SHINE is excited to be bringing you well checks from home option.
With TytoCare launching soon, we will be able to offer well checks from the convenience of your home.
Because this device allows us to have a more thorough examination, we will be able to offer a comprehensive wellness exam.

👍Convenience of your home
👍Not wrangling kids into the car
👍Not worrying about traffic
👍Convenient times offered

Want to know more about how this device works and how to participate? Check out the blog post: www.shinepediatrics.com/the-future-of-telemedicine-is-at-shine/ #shinepediatrics #shinebright #shineon #ComeShineWithUs #tytocare #telemedicine #TeleHealth #videovisit #dfwpediatrician #dallaspediatrician #richardsonpediatrician #northtexaspediatrics #texaspediatrics #texaspediatrician
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SHINE is always looking for ways to bring convenience to our patients!
Introducing a new way to do integrative healthcare:
With Tyto, a healthcare provider 👨🏽‍⚕️ from SHINE can examine your heart, lungs, throat, ears, skin, abdomen, heart rate, and body temperature, and diagnose and treat many of the most common conditions, such as:

☀️Ear infections
☀️Cold and flu
☀️Fever
☀️Headaches
☀️Eye irritation
☀️Congestion
☀️Sinus pain
☀️Allergies
☀️Sore throat
☀️Coughs and upper respiratory issues
☀️Bug bites and rashes
☀️Constipation and stomach aches

Want to know more about how this device works and how to participate? Check out the blog post: www.shinepediatrics.com/the-future-of-telemedicine-is-at-shine/

#shinepediatrics #shine #shinebright #ComeShineWithUs #dfwpediatrician #texaspediatrician #TeleHealth #telemedicine #tyto #tytocare
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Benefit of TWITTER to SHINE and our Families

  1. Real time updates on the schedule for the office. Is there a provider running behind? Are we ahead of schedule? Can you take an extra 10-15 minutes to get there? If you are running late by more than 15 minutes, you will need to reschedule your exam if we are running on time.
  2. Give early morning updates on staff and their families regarding important events (i.e. a recent birth, marriage, birthday, award or just employee recognition) that have occurred so you can get to know our office better and feel connected to Shine.
  3. Quick responses to major current media issues affecting children.
  4. Twitter WILL NOT BE A TWO WAY RESPONDER. This system is for real time updates. It will not be checked for responses. NO NEGATIVE RESPONSES. Please DO NOT SEND direct tweets to @shinepediatrics.
  5. Any communication that you will need to provide the office will need to be done BY TELEPHONE or if we have future capability, texting to a line that will be constantly checked by our front desk staff. At this time, we want all families to communicate with us BY PHONE or through the patient portal if you have an account that is setup.
  6. PLEASE REMEMBER: Your comments on Twitter will impact numerous families. When content is written and the RETURN or ENTER or SEND button is pushed, that content will never be completely taken away again. Someone will have seen it!